Frequently Asked Questions
Everything you need to know about shopping with Minga London.
How long does shipping take and how much does it cost?
We offer worldwide shipping. Delivery times vary by location, typically taking 3-5 business days for the UK and 7-14 business days for international orders. Shipping costs are calculated at checkout based on your destination.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that certain items like earrings and swimwear may be non-returnable for hygiene reasons.
How do I know which size to choose?
Each product page features a detailed size guide to help you find the perfect fit. Since our styles range from oversized to cropped, we recommend checking the specific measurements provided for each garment.
Are your clothes ethically produced?
Yes, we are committed to ethical manufacturing. Most of our clothing is designed and produced in our own facility in Portugal, ensuring fair wages and safe working conditions for our entire team.
Can I cancel or change my order after it has been placed?
We process orders quickly to ensure fast delivery. You can request a cancellation or change within 1 hour of placing your order by contacting our support team, but we cannot guarantee changes once the fulfillment process has begun.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options like Klarna and Clearpay, depending on your shipping country.